Carlton Downtown Hotel

Carlton Downtown is an absolute gem and has everything we required. Beds are comfy, with fresh crisp bedding and beautiful city views. The apartment is very spacious & clean and the staff is friendly, professional and helpful. They're always checking whether we're happy with everything or in need of anything. The location of the hotel is excellent and close to the Metro. They also offer a very welcome free shuttle service to 3 different malls throughout the day, which is greatly appreciated and convenient. We would happily recommend this hotel to anyone looking for good accomodation.

Well located 'downtown', close to a Metro stop, making the north and south of Dubai within easy reach.

The location is very good - it is 1 min walk from the Metro. Very good location for business purposes (conferences, meetings etc). The room was very big - which is very good and the service was nice.

Hotel is in the most important roads in Dubai in down town one metro station to Dubai mall and Bourj khalifa two stops to future museum.. metro station is about 2minutes walk.. pharmacy is near, mini grocery in the hotel.. clean comfortable.. breakfast is rich and variable and super delicious Staff are so welcoming specially AbdelKader who is taking care of ur bags and any questions with an attractive smile, Also the lovely lady at the reception who upgraded our room to suite 😃 with two bathrooms The hotel has a Jakouzi and gym for free for guests plus the swimming pool.. thanks to this amazing hotel staff who made our stay smooth and interesting. We loved the lovely Carlton ❤️

We were a group of four, including one person in a wheelchair, and initially booked a regular suite with two bedrooms. To our delight, the hotel staff generously upgraded us for free to the panoramic suite, which offered a stunning view of the Burj Khalifa and significantly more space. This thoughtful gesture made our stay much more comfortable, especially considering the wheelchair access needs. The breakfast was excellent, featuring fresh and delicious options with plenty of variety—hot coffee, tea, and a tempting selection of sweets were highlights. The room service was impeccable, with daily cleaning that was thorough and efficient, and it was available 24/7. The hotel's location is unbeatable—just a 2-minute walk to the metro station, with Dubai Mall and Burj Khalifa only one stop away, and the Museum of the Future equally close. The staff were exceptionally friendly and accommodating, assisting promptly with all our requests and making us feel truly welcomed. Overall, it was a fantastic experience, and we highly recommend this hotel for its outstanding service, prime location, and hospitality.